Privacy Policy

Shipping Policy

After placing your order, please allow 24-48 hours for the order to be processed. Orders will be fulfilled as soon as possible. Once we have received the order and the package is ready to ship, you will be sent a tracking number and any other additional information. Canada wide orders take 2-8 business days, USA take 5-10 business days and International orders are 7-15 business days. Order processing and shipping timelines exclude orders placed on the weekends and holidays. 

Note: We do not have any control over carrier shipping delays. 

Canada-wide shipping is $15 and International shipping is $20.

Returns/Exchange Policy

All sales are final. Please be sure to check that you have ordered the correct color, size, style etc.… of any item you are purchasing as we do not accept returns or exchanges at this time.  All items are inspected thoroughly to ensure they are in pristine condition and packaged for protection before shipment. Any duties/tax fees that may be charged are the responsibility of the customer. We are not responsible for damaged items during the time of shipment. If items were damaged during the shipping process, please send us an email at contact@vanityspalace.com with a picture within 48hrs of receiving and notify the carrier so we can try and correct the situation.

NOTE: Do not send items back without contacting us first and receiving confirmation to do so. If any items are send back in this regard no refund will be applied to back to you.